Muhammad Noor

Passion driven, to seek and maintain a full-time position that offers
professional challenges utilizing interpersonal skills, excellent time
management and problem-solving skills.
Organized and dependable candidate successful at managing
multiple priorities with a positive attitude. Willingness to take on added
responsibilities to meet team and business goals.

• Grab Delivery Rider
  Grab Singapore, Singapore
  Completed on-time deliveries by choosing best and
  most efficient routes.
  Delivered packages to customer doorsteps and
  business offices.
  Read maps, followed oral and written instructions
  and used GPS technology to make deliveries.
  Completed rush deliveries on tight timetables to
  satisfy customer needs.
  2022-01 -
  Current
  Assistant Swab Operation
  Ministry Of Health, Singapore
  Performed duties in accordance with applicable
  standards, policies and regulatory guidelines to
  promote safe working environment.
  Adhered to social distancing and safety protocols
  Assistant to swabber operation islandwide
  Fast paced environment
  2021-05 -
  2021-11
  Department Manager / Regional Expert /
  Trainer
  Decathlon Singapore, Singapore
  DEPARTMENT MANAGER / SPORTS LEADER
  Provide sincere and professional sports advice, after
  sales and omnichannel services for customer
  Developed empowering employee culture focused
  on equipping employees to independently meet customer needs.
  Devised processes to boost long-term business
  success and increase profit levels.
  Motivated associates to consistently deliver effective
  selling behaviors through coaching and recognition.
  Responsible for the sales performances, stock
  availability, merchandise orders, inventory checks
  and making periodic visual merchandising changes
  at the layout to maximise productivity and meet
  business turnovers as needed
  Managed inventory and receiving operations to
  maintain optimal stock levels and meet expected
  demands.
  Communicated with managers of other
  departments to maintain transparency.
  Analyzed and interpreted store trends to facilitate
  planning.
  Kept employee workloads fair and balanced to
  achieve objectives while maintaining high job
  satisfaction.
  Coached sales associates in product specifications,
  sales incentives and selling techniques, significantly
  increasing customer satisfaction ratings.
  Worked actively with management team to create
  daily and weekly sales plans based on weekly sales
  trends.
  Reconciled daily sales transactions to balance and
  log day-to-day revenue.
  Prepared detailed reports for management to clarify
  existing trends, review sales and inventory data and
  support shrink minimization.
  Conduct weekly in-store inline skate classes
  DECATHLON EXPERT / REGIONAL TRAINER / BRAND
  AMBASSADOR
  Oversee Brand/Sales growth for Southeast Asia
  countries
  Responsible for organising and conducting quarterly
  product, sales and layout training formations and
  experience for all sports advisor teammates locally
  and for Southeast Asia countries
  Conduct training assessments and validations for
  potential and aspiring local and regional (Southeast asia) monitor candidates as needed.
  Organise product testing, classes and gathering
  actual feedback from users and teammates
  Oversee regional social media platforms for
  constant uploads as brand ambassador
  Report any findings of product quality related issues
  to Brand headquarters
  Constant communication with Brand headquaters to
  provide regional (Southeast asia) needs
  Attend the annual and global Expert's meeting and
  product training formation at Decathlon store
  headquarters in Lille, France and provide user
  feedback for the product managers, designers and
  developers
  Assist with layout implantations, visual merchandising
  and conduct product training for all new
  teammates of local and regional store openings
  Regional commercial policy with Country sports
  leader
  Products range selection for Southeast Asia market
  needs
  Land a Partnership with local skateboarding
  coaches organization such as 'Por Vida
  skateboarding' for weekly classes country level
  Awards
  Awarded 'Best Trainer' during Global Annual Expert's
  meeting in Decathlon San Sebastien De los Reyes
  Madrid, Spain
  Awarded 'Best Social Media Communication' during
  Global Annual Expert's meeting in Decathlon Btwin
  Village Lille, France
  Multiple Ambassadorship in Customer experience
  evaluation (CXE)
  IN-STORE COMMUNICATION, MEDIA AND EVENTS TEAM
  Managed sound systems and camera works for
  weekly events
  Shoots and edit posters and videos for in-store
  communication
  Shoots and edit videos for Decathlon instagram and
  youtube channel country level
  Conduct in-store Weekly inline skate classes
  DECATHLON FOUNDATION LEADER (STORE LEVEL) 
• Organize events for homes and no profit
  organizations
  Partnered with Reach Youth Organization for after
  schools events/classes such as skateboarding
  classes, interaction skills, career path talks
  Production Team
  Wolfpac Singapore, Singapore
  Photographer for events / photoshoots
  Videographer for events
  Manage corperate photoshoots / music videos
  Post production editings
  Client relations

O Levels
North Vista Secondary School - Singapore
2005-12
Higher Nitec: Electrical Technology
Ite College East - Singapore