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Neha Kapoor

Neha Kapoor

Experience Operations Leader

Upper Management / Consulting

Singapore

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About Neha Kapoor:

Over 20 years of work experience in building scalable solutions centred on customer satisfaction, simplicity and consistency across multiple channels partnering with various cross-functional teams.

Significant experience in building and leading high performance teams with clarity of purpose and ability to challenge status quo impactng growth of business as well as individuals

Ruthless priorizaon on issues and problems that maer and influence mission & goals of the organizaon

Demonstrated diverse cultural understanding to lead global large scale teams

Experience

  • Tiktok : Head of training and Quality, APAC
  • Tiktok, head of BPO Partnerships, India
  • Uber, APAC Vendor Management Leader
  • Facebook, head of Quality
  • Airtel, Head of Programs
  • Genpact, Service Delivery Head

Education

Post graduate certificate in Business management from Indian Institute of Management

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