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Human Resources
Nur Shabrina Binte Sab'ri

Nur Shabrina Binte Sab'ri

Finance Admin HR Assistant


About Nur Shabrina Binte Sab'ri:

I am currently working at Singapore Taekwondo Federation as Finance Admin HR assistant and currently studying part-time diploma in Business Admin. 


Singapore Taekwondo Federation

Finance Admin & HR Assistant – APR 2023 to Present

  • · Ensure compliance to STF’s financial regulations
  • · Responsible for all accounts receivable matters and accounting entries, including daily collection of payments, daily tallying between cash and bank
  • · Book keeping and data entry of daily transactions
  • · Monitor accounts receivable and liaise with customers/affiliates
  • · Process payment to vendors and claims reimbursement to staff
  • · Assist in monthly closing of accounts
  • · Assist in audit schedules and follow up
  • · Assist in procurement process such as obtaining quotations
  • · Maintain fixed assets register, tagging of assets, write-off of assets and update of assets information
  • · Update database internally, such as sick leave, annual leave, maternity leave, childcare leave, paternity leave, etc.
  • · Keep proper filing records



Lalamove Singapore (Easyvan Pte Ltd)

Driver Operations Associate – SEP 2019 to FEB 2023

Selected Contributions:


  • Assigning e-mail tickets to relevant divisions with ZoHo
  • Replying to business correspondence with plain language and business writing techniques
  • Conducting performance phone coaching to operations personnel
  • Assigning tight deadline deliveries to service personnel
  • Ensuring delivery personnel adhere to service and safety rules and conducts by enforcing appropriate disciplinary actions
  • Imparting important messages and corrections tactfully with efficacy to personnel who has committed disciplinary lapses
  • Scheduling online training sessions for new delivery personnel 
  • Adept in utilizing Excel/Spreadsheet as trackers to ensure data and information are securely updated, shared, and kept
  • Recruiting new drivers for the platform 
  • Follow up with the drivers on bank-rejected payments 
  • Updating for drivers’ new vehicles 
  • Handling part-timer's work schedules daily/monthly timesheet/monthly catch-up
  • Interviewing the part-timers (face-to-face/online)
  • Attend to every part-timer's work queries
  • Doing short training for new part-timers joining the company 
  • Doing call Audits for Part-Timer calls and review sessions with them
  • Running big projects by providing drivers for Clients and ensuring delivery is smooth




Jetsea Logistics (S) Pte Ltd

Recruitment Network Officer – MAR 2018 to MAY 2019


Selected Contributions:


  • Coordinating with overseas members on regarding their shipments issue
  • Collection of payment for membership fees from overseas agents
  • Calling overseas agents regarding their membership & inviting for Annual Joint Conference
  • Create a certificate for the paid overseas agents
  • Organizing general meeting for the overseas agents (organize with the vendors & the hotel person in-charge for the meeting)
  • Respond to emails and customer orders and complaints.
  • Continuously seek alternative solutions or value-add processes to enhance the ongoing services to the overseas agents




United Legal Alliance LLC


Receptionist Cum Administrative Assistant - MAR 2016 to DEC 2017      


Selected Contributions:


  • Receiving of complaints/calls, via phone calls and email from client
  • Attend to phone calls to assist clients in their meetings appointment
  • Booking of meeting rooms 
  • Send out letters 
  • Attend to clients queries and needs 
  • Doing some court papers 




Trade Link Media Pte Ltd


Receptionist Cum Data Entry – JUL 2014 to FEB 2016


Selected Contributions:


  • Receiving of complaints/calls, via phone calls and email from client
  • Transferring calls
  • Attend to phone calls to assist clients in their meetings appointment
  • Attend to clients queries and needs during events 
  • Doing data entry collection of data of the clients 
  • Distributing magazines (during events)  



CGG Veritas Company


Receptionist – JUN 2014 to JUL 2014


Selected Contributions:


  • Answer phones and operate a switchboard.
  • Route calls to specific people.
  • Answer inquiries about company.
  • Greet visitors warmly and make sure they are comfortable.
  • Call persons waiting for visitor and book them a room to meet in.
  • Schedule meetings and conference rooms.
  • Make coffee and set out food.
  • Ensure reception area is tidy.
  • Coordinate mail flow in and out of office.
  • Coordinate office activities.
  • Handle phone calls from people calling in sick.
  • Gather personal and insurance information.
  • Hand out employee applications.
  • Arrange appointments.
  • Cash out people when necessary.
  • Validate parking tickets.
  • Give visitors badges and direct them to where they can sign in.
  • Issue parking passes.
  • Send email and faxes.
  • Collect and distribute parcels and other mail.
  • Perform basic bookkeeping, filing, and clerical duties.
  • Prepare travel vouchers.
  • Take and relay messages.
  • Update appointment calendars.
  • Schedule follow-up appointments.



HSBC Telemarketing Insurance


Telemarketer – SEP 2013 to FEB 2014  


  • Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.
  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Record names, addresses, purchases, and reactions of prospects contacted.
  • Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
  • Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
  • Maintain records of contacts, accounts, and orders.



Da Qiao Primary School - Jan 2003 to Dec 2009



Hougang Secondary School - Jan 2010 to Dec 2013

Passed 4 GCE N Levels


Temasek Polytechnic - Apr 2022 to Present 

Diploma in Business Administration (Part-Time)

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