About Saifolbahri Mohamed:
Quality Professional with 20+ years of Consumer Electronics (Home Appliances/Audio/Video/Communication products) experience in product Quality Management and Customer Service (CS), encompassing Customer Relationship Management (CRM), Quality Assurance, Product and Process Qualification (IPC-A- 610/620)/PPAP, Product Development, Quality/Environmental /Occupational Health & Safety Systems development & implementation (ISO 9001/14001/13485/IATF 16949/AS9100/45001), Product/Process Audit and Project Management
Proven ability in leading cross functional teams and resolving product, process and service quality issues through root cause analysis, statistical process control and Quality improvement tools to improve product/service quality and customer satisfaction
Business Data Analyst – proficient in using business analytic tools which include SQL, Excel, Power BI, Tableau, Minitab to extract raw data, analyze and develop insightful reports for strategic planning and business operations
Experience
Quality Professional with 20+ years of Consumer Electronics (Home Appliances/Audio/Video/Communication products) experience in product Quality Management and Customer Service (CS), encompassing Customer Relationship Management (CRM), Quality Assurance, Product and Process Qualification (IPC-A- 610/620)/PPAP, Product Development, Quality/Environmental /Occupational Health & Safety Systems development & implementation (ISO 9001/14001/13485/IATF 16949/AS9100/45001), Product/Process Audit and Project Management
Proven ability in leading cross functional teams and resolving product, process and service quality issues through root cause analysis, statistical process control and Quality improvement tools to improve product/service quality and customer satisfaction
Business Data Analyst – proficient in using business analytic tools which include SQL, Excel, Power BI, Tableau, Minitab to extract raw data, analyze and develop insightful reports for strategic planning and business operations
Education
- Bachelor in Business Administration
- Diploma in Production Technology
- Certified Quality /Environment Lead Auditor
- Certified Business Data Analyst
- Certified Trainer
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