About Sapna Dhanik:
Qualified IT professional with 4+years of total experience. Excellent verbal and written communication skills-able to present information, issues, status in a clear and concise manner. As much as I’m into data manipulation, it’s the analysis of data that really gets me going. I like to explore the relationships between numbers and translate digits and spreadsheets into stories. I just love the whole process of gathering and interpreting data from a variety of sources to help the organization improve the quality of sales and enhance the customer experience.
Experience
Nikqik Technologies Pty Ltd
Oct 2022-Present
Designation: Associate Consultant
Key Responsibilities:
ü Responsible for day-to-day management within the platform.
ü Developing ServiceNow software solutions using JavaScript.
ü In-depth knowledge of the technical implementation of change management, incident
management, Service Catalog, Reporting and Integrations.
ü Create and configure Notifications, UI pages, Script Includes in ServiceNow.
ü Creates and maintains process and knowledge documentation for team and users.
ü Manage the set-up, administration and configuration of field system support applications
and tools.
ü Worked on creating and modify Service Catalogs and creating, implementing workflow
designs as per requirement.
ü Designed and implemented new functionality using UI policies and Data policies.
ü Worked on creating users, roles, groups and load the data to ServiceNow using import sets
on daily, monthly or request basis.
ü Collaborate with team members to look ways to improve enterprise problem related
processes.
ü Creates views and reports as needed to illustrate service performance and demonstrate
business value.
2. Forward Technologies Pte Ltd Jan 2019- Aug 22 Designation: Manager
Key Responsibilities:
ü Part of planning and business analytics team.
ü Worked on accounts data to generate tables, listings and graphs using Excel.
ü Worked on accounts data to analyze sales, Revenue and provide bi-weekly reports to the management.
ü Analyzed accounts data to provide useful information forbusiness planning.
ü Data analysis on Excel/Python and deliver insights to higher management.
ü Prepared reports according to the business problem requests obtained from
upper managements of the company.
ü Generating Daily/weekly/monthly reports and creating Dashboards as per Marketing Teams’ or different department requirements.
ü Coordinated with other departments i.e., order fulfillment, Logistics by solving their ad hoc request.
ü Responsible for Data Analysis and number crunching on the data. Extensively used tools SQL/EXCEL and POWER BI.
3. Web Smith Technologies Pvt. Ltd, MUMBAI September 2013 to November 2013 Designation: SEO Executive
Key Responsibilities:
ü To upload Articles
ü Worked on My Blog Guest
ü Handles Outreach Panel and Galleries
ü Guestpostingservices.
ü EmailMarketing
4. Creative Lipi Webtech Pvt. Ltd Aug 2012 - March 2013
Designation: SEO Executive
Key Responsibilities:
ü To handle on-page SEO.
ü Scripting Articles, long and short descriptions.
ü Keywords Research & Analysis
ü TrafficAnalysis
ü GeneralDescriptions
ü OnlineReputationMonitoring
- ü Meta Tag & Meta Description, Social Bookmarking, Guest Post Submissions, Video Submissions.
Education
Completed master’s in computer applications (M.C.A) 2009-12 from “Guru Jambheshwar University of Science and Technology, Hisar” with 7.8 CGPA
Completed B.SC In “Applied Computer Science” with 62% marks from July 2005-2008 in “Deshbandhu Gupta College”, affiliated to “Delhi University, Delhi
Professionals in the same Technology / Internet sector as Sapna Dhanik
Other users who are called Sapna
Jobs near Singapore
-
Office Admin Executive
2 weeks ago
ACE BUSINESS PRIVATE LIMITED SingaporeRoles & Responsibilities · We are a IT Managed Service Provider, focus on providing Organizations in their IT enhancement routemap, delivering Trusted & Quality Products and Solutions.We are looking for an Admin Executive/ Assistant to support us in the following job scope: · To ...
-
First VP
1 day ago
United Overseas Bank Singapur, Singapore Full timeFirst VP / VP, Processing Re-Engineering Team · Posting Date: 31-May-2023 Location: Cecil Street, Singapore, Singapore · Company: 3677 About UOB · United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in ...
-
Wind Engineer
1 week ago
Spencer Ogden SingaporeJOB OVERVIEW · You'll contribute to the entire life cycle of our wind projects, from development to execution and asset management. · Collaborate with a diverse global team with expertise in wind resource assessment, construction, management, and technology assessment across mult ...