Serene Ng

I am a multifaceted individual based in Singapore. With a background in engineering and education, you've transitioned into a church worker, showcasing adaptability and a wide range of skills. My strengths lie in responsibility, connectedness, inclusion, building relationships, and continuous learning.

My passion for helping people shines through my hobbies and interests, which include badminton, reading, and, most importantly, assisting others. I genuinely desire to improve people's emotional well-being, ultimately contributing to their spiritual and financial wellness.

My diverse skills encompass project management, negotiation, collaboration, and technical expertise in Java, C++, Python, and Power BI. Your ability to analyze, communicate effectively, and provide solutions makes you a valuable resource in various settings.

In essence, I am a solution provider with a heart for people, equipped with a unique blend of technical and interpersonal skills to positively impact others' lives.

WORK EXPERIENCES
MVP Studio, NZ   May 2023 – Aug 2023
Test Analyst Intern (Flexi Part Time)
• Global Tech Collaboration: Engaged with cross-functional teams, developers, and mentors across MVP Studio's international tech center for substantial commercial-scale exposure.
• Diverse Testing Proficiency: Proficiently covered manual testing, automation testing, API testing, and performance testing.

Ministry of Education, Singapore (MOE)   May 2018 – Apr 2023
Special Educational Needs Officer
• Inclusive Student Development: Collaborated with school leaders and teachers to provide tailored support for students with learning differences, both in class and through targeted sessions.
• Holistic Special Needs Integration: Worked alongside stakeholders and agencies to facilitate a seamless learning environment and assessments for children with special needs.
• Distinguished Educator: Independently designed comprehensive lesson plans, resulting in Outstanding Awards for individual and teamwork contributions to student development

MindLink Groups Pte Ltd Jan 2010 – Jul 2012
Senior Marketing Manager
• Autonomous Property Promotion: Presented and marketed HDB and Condo properties for sales, marketing, and rental independently.
• Effective Contract Negotiation: Skilfully negotiated contract agreements with diverse stakeholders for multiple successful property transactions.

Hewlett Packard Singapore Jan 2005 – Dec 2009
Supply Chain Procurement Engineer
• Cost-Efficiency Leadership: Directed a diverse team of 6 professionals, achieving quarterly savings surpassing $1M through collaborative cost reduction initiatives.
• Material Performance Management: Spearheaded performance and corrective action for electronic materials in laser printer products, ensuring swift issue resolution and optimal functioning.
• Strategic Collaboration: Orchestrated effective communication and cooperation among management, internal teams, and external manufacturing partners, covering NPI, product status, and issue resolution.
• Quality Assurance and Procurement Excellence: Led an 8-member ISO9K procurement steering committee, ensuring audit readiness, while evaluating suppliers' capacity, quality readiness, and cost competitiveness for streamlined production.

Hewlett Packard Singapore Jan 2004 – Dec 2004
Procurement Test Engineer
• Strategic Test Management: Lead high-revenue printer division's testing strategy, coordinating test fixture budgets, vendor partnerships, and test methodology validation for successful program launches.
• Efficient Program Launch: Oversee Engineering Change Notification (ECN) implementation, ensuring seamless integration of new programs. Develop and validate written test procedures for new launches, collaborating closely with US test development team.
• Vendor Collaboration: Manage vendor relationships and hardware/software development timelines, validating test methodologies to prevent escapes. Guide Design for Manufacturing (DFM) and Design for Test (DFT) processes for optimal fixture development.
• Global Knowledge Transfer: Facilitate smooth transfer of testing knowledge from US to manufacturing plants in Asia, including Singapore, Malaysia, Thailand, and China. Provide technical support and training to supplier engineering teams.
• Quality Assurance and Efficiency: Monitor test quality, yield improvement, and production capacity, liaising with planners to prevent shipment delays. Drive End of Life (EOL) programs, managing material shortages/excesses and overseeing RMA returns and rework costs.

Hewlett Packard Singapore Dec 1997 – Dec 2003
Test Engineer
• Global Tester Setup: Established PCBA testing systems across manufacturing vendors in Malaysia, China, and Thailand, ensuring consistent and qualified production outcomes.
• Collaborative Quality Assurance: Collaborated with both local and international manufacturing partners to guarantee reliable production outputs, enabling consistent quality checks and continuous manufacturing process enhancement.
• Efficient Deployment and Fixture Fabrication: Successfully deployed and provided ongoing support for PCBA manufacturing line transitioned from the USA. Collaborated with local fixture vendors to create essential tester/jigs for efficient manufacturing testing.
 

EDUCATION
National Institute of Education, Singapore May 2019 – May 2020
Diploma in Special Education
• Completed practicum on students with learning and behaviour needs.
• Completed traineeship in a primary school in 2018.

University of Aberdeen. Scotland Sep 1995 – Sep 1997
BSc, Electrical and Electronic Engineering
• Specialized in Electrical and Electronics with research focused on Laser.
• Served as Publication Officer of the Singapore Student Society committee.

Ngee Ann Polytechnic, Singapore Jul 1991 – Jul 1994
Diploma in Electronic and Computer Engineering
• Major in Microelectronics.
• Explored electronic and computing with a particular interest in computing and microelectronics.