Tan Lee Au
Customer Service / Support
About Tan Lee Au:
Goal-focused professional with over 16 years of experience and highly skilled in managing corporate and airlines customer sales and services. Expertise all aspects of cultivating excellent relationships with client and maximizing revenues to harness strengths and improve companywide performance.
Experience
Highly skilled in managing customer in rush hours to retain client base. Possess strong communication and interpersonal skills with proven ability to foster working relationships at all levels within organization. Areas of expertise includes:
Travel arrangement, Tele direct (Call Centre), Reservation and Ticketing, Analytical and conflict resolution, Sales and administrative support.
Education
Diploma in Business Administration, PSB Academy, graduated in May 2020
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