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Taufiq Azahar

Taufiq Azahar

Digital Authenticator
Singapore

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About Taufiq Azahar:

Marketing Major with passion for sneakers.

Experienced personnel with a demonstrated history of working in various industries.

Experience

Senior Authenticator Novelship - Oct 2021 to Present

  • Played a key role in setting up and training a regional processing office, ensuring seamless start-to-finish handling of products.
  • Leveraged extensive sneaker and apparel knowledge to authenticate products through meticulous physical and online checks.
  • Collaborated in the creation and implementation of Authentication Guide and Quality Check Guide.
  • Provided proactive support to customer service, resolving disputes and educating stakeholders on sneaker authenticity.
  • Conducted comprehensive training sessions for new authenticators to ensure adherence to SOPs and guidelines.

Operation Executive Novelship - Dec 2020 to Dec 2021

  • Assisted the Authentication Team in verifying sneakers, arranging inbound inventory, and maintaining detailed records.
  • Consistently updated Group database with accurate release information, product SKUs, and production dates.
  • Demonstrated commitment to ongoing learning by researching new sneaker models and brands.

Senior Retail Associate Leftfoot - Jun 2017 to Aug 2020

  • Utilized in-depth knowledge of retail sales, merchandising, and branding to provide exceptional customer experiences.
  • Organized inventory, liaised with consignment brands, and contributed to strategic sales floor displays.
  • Offered personalized assistance to customers, including trying on shoes and providing honest feedback.

Web Content Uploader SPH Media - Mar 2015 to Mar 2017

  • Ensured timely and accurate content uploads to web-content management systems for prominent news sites.
  • Conducted thorough vetting and editing of articles, along with photo editing using Adobe Photoshop.
  • Leveraged HTML knowledge to troubleshoot hidden issues and optimize content presentation.
  • Managed quality control processes to guarantee smooth application functionality across platforms.

Barista Starbucks - Jan 2015 to Mar 2015

  • Mastered the art of coffee-making and delivered the 'Starbucks Experience' to customers.
  • Handled cash transactions, maintained cleanliness, and addressed customer inquiries.
  • Consistently upheld quality and operational standards while ensuring customer satisfaction.

Emergency Medical Technician LENTOR AMBULANCE PTE. LTD. - Mar 2014 to Oct 2014

  • Responded to emergency calls, providing effective pre-hospital care to stabilize patients' conditions.
  • Administered life-saving medical interventions, including AED, CPR, ventilation, and wound care.
  • Managed equipment maintenance and contributed to audit preparations for SCDF HQ.

Medical Orderly Singapore Civil Defence Force - Mar 2012 to Mar 2014

  • Supported the Division Paramedic Specialist in administrative and operational aspects of Emergency Ambulance Services.
  • Participated in major events, audits, and division-led exercises, ensuring readiness for critical situations.
  • Assisted in scheduling tasks and maintaining accurate records using the NSF Attendance and Records Management System.

Skills: Data Analysis, Content Management, Customer Service, Inventory Organization, Research, Team Collaboration, HTML, Adobe Photoshop, SOP Adherence.

Education

Bachelor of Business, Marketing (RMIT)

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