Tharshini Begum

Maintain operation of system dashboard/portal and ensure customers get high quality service and satisfaction. · System monitoring and administrations works. · Respond swiftly to calls when activated and investigate disturbances. · ...

Process end-to-end customer orders in the ERP system. Proactively contact customers via phone to confirm details or resolve issues when necessary. · Act as the first point of escalation for customer inquiries and complaints. · Closely coordinate with logistics and internal teams ...

This is a Customer Service Officer position at SAFRA Toa Payoh. The officer will be responsible for performing front desk activities such as receiving members/guests, checking membership cards and NRIC, and processing payments. · ...