Yeong May Chong

Diligent counsellor exercising competency in broad subject-matter counselling therapies, including trauma intervention, family and grief work. Knowledgeable in child and youth development, including social, behavioural, emotional and cognitive strategies. Focused on facilitating the exploration of issues and developing individualised plans and communication skills.  

With over ten years of experience in the social service industry, I have honed my skills in counselling, case management, and stakeholder engagement. In my most recent role as an Assistant Manager at Epworth Community Services, I led the development and delivery of social service programs for children and youth. I provided trauma-informed counselling interventions and collaborated with government agencies and community partners to identify community needs and service gaps. Additionally, I provided supervision and guidance to social service practitioners to support their professional development. 

As a Senior Counsellor at Epworth Community Services, I led the Positive Parenting Program group work and provided specialist advice and consultative support on providing therapeutic care. I also collaborated with teachers, parents, and other professionals to create individualized education plans and support strategies for students with disabilities. 

In terms of the required skills and educational qualifications, I have a Bachelor's degree from a reputed university and over five years of direct client service experience. I possess excellent written and verbal communication skills and a high level of empathy and EQ to understand and solve problems creatively. My attention to detail is almost superhuman, and I am proficient in Microsoft Word, PowerPoint, and Adobe Acrobat. 

Completed a Professional Certificate/NiTEC in Special Certificate in Children and Youth Counselling from the ACC School of Counseling and Psychology in Singapore. I have also completed a Master of Professional Counselling from the University of Malay and a Bachelor of Education (Hons) in Counselling and Guidance from the University Tun Abdul Razak.