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Alphaeus Pte Ltd

Alphaeus Pte Ltd in Singapore

19 jobs at Alphaeus Pte Ltd in Singapore


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Scope of Service · a.Advise on viability, feasibility, and impact of policy/business changes on systems. · b.Elicit, analyse, and document business and information needs which can be supported by the proposed platform as user stories. · c.Translate bu ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Job Description: · To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. · Polite and professional service. · Prompt response to queries via voicemail / email / fax. · Accurate assessmen ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Responsibilities: · Handling PC support, Laptop, Outlook, Windows, Mac · Software and hardware troubleshooting · Support on desktops, notebooks, printers, scanners hardware components · Responsible for providing excellent support and timely service · Re ...


  • ALPHAEUS PTE. LTD. Singapore

    Responsibilities: · To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. · Be available to take calls. · Prompt response to queries via voicemail / email / fax. · Accurate assessment/ resolution of problems. · P ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Scope of Service · a.Elicit, analyse, and document business and information needs which can be supported by the proposed platform as user stories. · b.Develop project plans, including defining project scope, goals, and deliverables. · c.Develop a proto ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Summary: · The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints. · Responsibilities: · Answering incoming calls and making outbound cal ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · KEY RESPONSIBILITIES AND RESULTS · Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. · Perform first level troubleshooting on all reported incidents and es ...


  • ALPHAEUS PTE. LTD. Singapore

    Server Responsibilities: · Install new and/or rebuild infrastructure, server, storage, hardware appliances, services, settings, in accordance to customer's requirement that complies with audit processes. · Maintain Standard Operating Procedure, together with the customer to ensur ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Job Description: · To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. · Polite and professional service. · Prompt response to queries via voicemail / email / fax. · Accurate assessmen ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Responsibilities · Operations Support · Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Mgmt, Health checks, Security Checks ...

  • ALPHAEUS PTE. LTD.

    Desktop Engineer

    3 days ago


    ALPHAEUS PTE. LTD. Singapore

    About the job: · Image build management; · Administration and configuration; · End-user account management; · End-user device hardening and lockdown; · Trouble-shooting and problem resolution; · End-user briefings & awareness service. · About you: · Minimum 4 years EUCD Support, ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · 1.1Scope of Service · a.Project Planning: Developing project plans, including defining project scope, goals, and deliverables. · b.Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success. · c.Risk Mana ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Responsibilities: · • To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. · • Be available to take calls. · • Prompt response to queries via voicemail / email / fax. · • Accurate asse ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Job Description: · To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. · Polite and professional service. · Prompt response to queries via voicemail / email / fax. · Accurate assessmen ...

  • ALPHAEUS PTE. LTD.

    Service Desk

    1 week ago


    ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Job Description: · To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight. · Polite and professional service. · Prompt response to queries via voicemail / email / fax. · Accurate assessmen ...

  • ALPHAEUS PTE. LTD.

    Desktop Engineer

    1 day ago


    ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Job Description · Dispatch - Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels. · Perform troubleshooting for client platform related problems · Resp ...


  • ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Scope of Service · a.Provide operations and maintenance support. · b.Respond timely to users' queries. · c.Troubleshoot to resolve issues in a timely manner. · d.Work closely with the team to track issues till closure. · e.Support implementation of new ...


  • ALPHAEUS PTE. LTD. Singapore

    Job Description- Serve as the first point of contact for customers seeking technical assistance over the phone or email- Provide general IT support including setting up, configure and troubleshooting- Respond in a timely manner to service issues and requests- Determine the best s ...

  • ALPHAEUS PTE. LTD.

    Java Lead

    2 days ago


    ALPHAEUS PTE. LTD. Singapore

    Roles & Responsibilities · Responsibilities: · Lead a delivery team of 2-5 people for project implementation, provide technical guidance and participate in code writing, solve architecture, and design issues, ensure system quality and maintainability, and ensure project technical ...