System Administrator - Singapore - TEMPSERV PTE. LTD.
Description
Responsibilities
- Manage VMWare infrastructure, including virtual machines, clusters, and storage. Monitor performance and troubleshoot issues to ensure optimal virtualization capabilities
- Oversee the management and maintenance of NetApps storage systems, including provisioning, data backup, and disaster recovery processes
- Deploy and manage System Center Operations Manager (SCOM) and System Center Configuration Manager (SCCM) to monitor and manage our network infrastructure and ensure seamless software deployment and updates
- Manage and maintain Microsoft Active Directory services, including user accounts, group policies (GPO), and domain controllers. Ensure secure and efficient access to network resources
- Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
- Provide operating guidance, training and troubleshooting documents to internal and external parties
- Ensure the delivery of support in accordance to project's SLA (Service Level Agreement)
- Gathering of logs/information requested from L3 for ticket resolution
- Daily monitoring of COTS infrastructure, documentation of technical processes and product configurations, ensuring proper operation of COTS products purchased by client and assist in recommending improvements
- Able to attend to user onsite when required
Requirements:
- Degree / Diploma in Electronics Engineering / Communication Engineering / Computer Engineering / Computer Science / IT
- Min 3 year's working experience as Infrastructure engineer and experienced in fronting customers
- Proven experience as a Systems Administrator or similar role, with a focus on VMWare, NetApps, SCOM, SCCM, and Microsoft Active Directory
- Familiarity with ITIL best practices and experience in IT service management would be a plus.
License No : 06C3745
Consultant In-Charge:
Daniel Lee / EA
Personnel No:
R1989151
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