F&B Manager - Singapur, Singapore - The Standard Hotel

    The Standard Hotel
    The Standard Hotel Singapur, Singapore

    2 weeks ago

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    Description

    Responsibilities:

    Reporting to the Director of F&B, the F&B Manager oversee the operations of the Izakaya, Lobby Bar, and Pool Bar within the hotel, ensuring efficient service delivery and adherence to quality standards. This position requires a dynamic individual with a strong background in hospitality management, exceptional leadership skills, and a passion for delivering outstanding dining experiences to guests.

  • Supervise daily restaurant & bar operations with a strong presence on the floor and assist the teams on the floor during peak meal periods.
  • Implement standard operating procedures (SOPs) to streamline workflow, maximise productivity, and maintain consistency in service quality.
  • Recruit, train, and supervise colleagues, including bartenders, hostesses, and servers, to ensure high levels of performance and guest satisfaction.
  • Conduct regular performance evaluations, provide constructive feedback, and facilitate professional development opportunities for colleagues.
  • Foster a positive work environment characterised by teamwork, mutual respect, and open communication.
  • Collaborate with the Executive Chef and Bar & Beverage Manager to develop innovative menus that reflect seasonal trends, dietary preferences, and guest feedback.
  • Set pricing strategies in alignment with market trends, profitability goals, and guest expectations, while maintaining competitiveness within the local market.
  • Interact with guests to solicit feedback, address concerns, and ensure a personalized dining experience that exceeds expectations.
  • Resolve any service-related issues promptly and courteously, demonstrating a commitment to guest satisfaction and loyalty.
  • Monitor revenue and expenses, and implement cost-control measures to maximise profitability.
  • Ensure compliance with food safety regulations, sanitation standards, and health codes to maintain a safe and hygienic environment for guests and colleagues.
  • Conduct regular inspections and audits to assess compliance with cleanliness, hygiene, and safety protocols.
  • Collaborate with the Culture and Programming Manager and Marketing team to develop promotional campaigns, special events, and themed nights to drive foot traffic and enhance the venue's visibility and reputation.
  • Be well versed in the hotel's fire and life safety emergency procedures
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Build strong working relationships with other hotel departments
  • Requirements:

  • Certificate or Diploma in Restaurant Management, Hospitality or extensive F&B experience in the hotel industry.
  • Preferably with pre-opening experience in similar capacity.
  • Minimum 2 years of relevant experience in a similar luxury hotel or restaurant capacity.
  • Fluent in English, knowledge of additional languages is a plus.
  • Able to perform under pressure.