Cloud Engineer - Singapore - KONVERGE TECHNOLOGIES PTE. LTD.

KONVERGE TECHNOLOGIES PTE. LTD.
KONVERGE TECHNOLOGIES PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description
Management of network incidents escalations from L1/L2, incident and problem and security incident response.

  • Responsible to work with the respective infra tower teams in troubleshooting and identify root cause, related to network.
  • Responsible to work with the respective network vendors' support teams for the troubleshooting, identification and resolution of network problems.
  • Handling of the critical network incidents under pressure situations to resolve in timely manner to minimize the business impact.
  • Attend to conference calls with other support teams for problem identification and resolutions.
  • Must have good communication skills and able to work independently.
  • Must adhere to process and policies of the Bank.
  • Able to work under pressure and with mínimal supervision.
  • Senior technical role responsible for quick resolution of network related problems in daytoday network operations
  • Able to use technical knowledge to proactively identify the potential network problems and imminent business impact areas and prevent the same. Able to guide junior members in team for the same.

Network Skills and experience required:


  • Indepth understanding of the networking concepts
  • Routing, Switching, LAN/WAN, Spanning Tree Protocol, HSRP, ARP, VLAN, Inter-VLAN Routing, OSPF, BGP etc.
  • Hands on experience on routers and switches for basic troubleshooting of the network related problems and incidents.
  • Advanced handson experience on troubleshooting complex network problems.
  • Logical thinking and problem analysis skills to troubleshoot complex network problem to isolate the root cause and provide suitable resolution.
  • Knowledge of advanced network technologies like VXLAN, Cisco ACI, VXLAN BGP eVPN, SDA, SDWAN etc will be added advantage.

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