Guest Relations Receptionist - Singapore - DENTALPLUS CLINIC PTE. LTD.

Description

Roles & Responsibilities

Customer Care Receptionist

• Performs receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complains via phone, email or general correspondence.
• Maintaining a high degree of patient care at the clinic, ensuring that patients have the best experience possible
• Managing office supplies such as dental products, stationery, equipment and furniture
• Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues
• Submission of dental claims vis CHAS, Medisave and Dental Insurance portals.
• Administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirement:

• Experience in customer service or reception duties
• Demonstrates good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply