Guest Services Executive - Singapore - NUVE HOLDINGS PTE. LTD.

    NUVE HOLDINGS PTE. LTD.
    NUVE HOLDINGS PTE. LTD. Singapore

    1 month ago

    Default job background
    $40,000 - $60,000 per year Tourism / Travel / Hospitality
    Description
    Roles & Responsibilities

    Job Summary

    Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.

    Duties and Responsibilities

    • Performs check-ins and check-outs.
    • Ensure all reservations are entered in timely and accurate manner.
    • Handles guests enquires and complaints.
    • Attend to customer's need and ensure customer satisfaction.
    • Follow up on email enquiries.
    • To work closely with Housekeeping and Maintenance Department
    • To carry out our duties and responsibilities assigned.
    • This role will report to the Hotel Manager.

    Job Requirements :

    • Candidate must possess at least Higher secondary/Pre-U/A level/College in Hospitality/Tourism/Hotel Management or equivalent.
    • 1 year work experience required.
    • Preferably Entry Level specialized in Hotel Management/Tourism Services or equivalent.
    Tell employers what skills you have

    Front Office
    Upselling
    Microsoft Excel
    Restaurants
    Travel Arrangements
    Housekeeping
    Interpersonal Skills
    Spa
    Pressure
    Cashiering
    Customer Satisfaction
    Customer Service
    Decision Making
    Back Office
    Hospitality