Front Desk Customer Service Officer - Singapore - LONGYAO PTE. LTD.
Description
Greet and welcome customers and visitors in a friendly and courteous manner- Support the daytoday business operations of the centre
- Handle counter duties which includes attending to walkin customers or visitors, and answering of enquiries
- Handle all incoming calls
- Performing cashiering duties and handles all forms of payment methods (Cash, NETS and etc)
- Able to handle customer's complains and provide resolution
- Any other adhoc duties as assigned
Requirements:
- 'N' or 'O' Levels with PC knowledge (Excel and Words)
- Proficient in English and Chinese (oral and written) as need to deal with Chinese base customers
- Prior experience as front desk representative or similar position
- No experience but having positive attitude and willingness to learn
- Customer orientated, mature enjoy meeting people
- Full time : 5 days a week (44 hours) with rotating shifts including weekends and public holidays
- Part time Vacancy available 2035 hours per week. Permanent weekend part time working slot available.
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