Enforcement Officer - Singapore - BUSINESS EDGE PERSONNEL SERVICES PTE LTD

Description

Purpose of job:

Assist STB's Compliance and Enforcement (C&E) officers in carrying out compliance checks on

tourist guiding activities, travel agents, and hotels. Some of the work is as listed below:

Tourist Guides

• Conduct ground checks on unlicensed tourist guiding activities at various places of

interest and attractions, which deployment may include evenings, weekends, and

public holidays.

• Conduct compliance checks on licensed tourist guides at various places of interest and

attractions.

• Engage tourist guides during the ground checks to raise their awareness on correct

conduct and practices on tourist guiding.

• Observe and spot any breaches or violations of tourist guide licensing regulations

and/or other misconduct by tourist guides.

• At the end of the shift, to record and put up a report,

o listing all the locations and places of interest checked during the shift, and the

date and time of the checks; and

o detailing any observations which require further investigations by STB

Investigation Officer.

Travel Agents

• Assist C&E officers conducting checks on travel agents.

Hotels

• Conduct compliance checks on licensed hotels and hostels.

o Complete compliance checklist for each check conducted and submit at the

end of the shift, detailing any observations which may require further

investigations.

• Conduct compliance checks on premises that may be operating without a hotel licence.

• Conduct ad-hoc checks on hotels.

Salary

13 May 2024 to 31 March $125/day

1 April 2025 to 31 March $134/day

1 April 2026 to 31 March $143/day

Others

The enforcement officers (EO) will be deployed minimally 16 days a month, typically 4 days a week including weekdays and weekends according to a deployment roster. The working hours for the EOs are generally from 9.30am to 6.30pm or 11.30am to 8.30pm. There may be occasional ad-hoc deployment outside of the deployment roster. The deployment roster for the month will be provided one week before the start of the month.