Sales Executive - Singapore - K & W MOBILE LOO SERVICES PTE LTD

Description

• Analyse clients' data and purchasing behaviour from customer relationship models
• Analyse clients' feedback, requirements and market sentiments using customer relationship tools for product enhancements
• Identify responses that can minimise negative impact and address clients' dissatisfaction of goods
• Identify trades that create value or are mutually beneficial for clients and the organisation
• Implement clients relationship management programmes by engaging clients and obtaining support
• Provide postsales support on technical nuances related to product and/or product offerings

• Analyse sales channels using clients' profiles to guide achievement of sales performance
• Conduct market profiling to identify potential market segments and client profiles
• Monitor competitor landscape and customer demand to provide market intelligence for strategy development
• Relay feedback from clients on sales factors affecting sales performance to improve sales target development
• Collaborate with sales and finance departments to facilitate payment processes to sellers
• Collate relevant information to be included in sales proposals
• Conduct negotiation of sale agreements
• Perform followup actions to close sales, including collaborating with Finance and Operations for payment fulfillment activities

• Follow up with leads to increase potential clients base
• Implement enhanced customer acquisition programmes
• Initiate workinglevel relationships with networks and leads to support sales objectives
• Contribute in key activities and milestones in technology implementation projects
• Plan continuous work improvement activities and performance improvement strategies
• Provide assistance in ongoing records and information review to determine the effectiveness of work processes and procedures

• The Sales Executive is responsible for monitoring competitor landscape to support development of sales strategies.
• He/she also supports acquisition of sales through his/her generation and followup of leads.
• Through his/her engagement with customer enquiries and feedback, he/she analyses customer behaviour to support client acquisition and retention.
• Innovative and resourceful, he/she keeps informed of the organisation's products and services as he/she sources new opportunities both locally and possibly regionally.
• He/she leverages such knowledge to tailor solutions which meet clients' requirements.
• He/she commutes extensively to maintain rapport with potential and existing clients and to close sales leads.
• He/she will work with the Finance Division to follow up with past due accounts.
• May be required to drive social marketing campaigns as the need arises.