Healthcare Admin - Singapore - SODEXO SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesLocation: Little India/Novena
Working Days: 6 Days
Working Hours: 5:30am-1:30pm / 1pm-9pm
Transport provided for morning shifts
Job Summary:
Assist the Supervisor to ensure that proper and efficient management of the control room in the day to day Operations on the assigned unit and oversees new implementations.
Key Responsibilities:
· Ensure that the day-to-day operations for the control room is managed well
· Follow the procedures related to control room
· Attend to trainings in relations to the job and train new joiners in whichever area that has been identified
· Provide excellent customer service to the patients in the wards
· Carry out wards walk-about to ensure a good relationship with the patients as well as their concerns are taken care of
· Attend to all patients complain and feedbacks within a short period of time
· Highlight to Supervisor if there is any issue that cannot resolve within own means
· To maintain proper filing and submit the necessary report to the Management at the frequency mentioned
· Have a positive working attitude with colleagues and Supervisor
· Achieve a standard set in the KPI for his/her department
· Involve in continuing professional development to maintain professional standards
· Liaise with the patients in getting the related matter solved in a smother manner
· Carry out Orientation training for new staff in customer service as well as the EMOS system
· Carry out all other administrative and Operational related duties assignment that assigned by your Supervisor and the Management
Key Requirements:
· Minimum Secondary education
· Good communication and interpersonal skills
· Pleasant disposition and neat appearance
· Experience is not required as training will be provided
· Able to work shift and perform overtime duties when required
Tell employers what skills you haveHealthcare Industry
Healthcare Communications
hospital administration
Secondary Education
Housekeeping
Interpersonal Skills
Healthcare
Vital Signs
Medical Terminology
Control Room Operations
Nursing
Customer Service
Disposition
Medical Records
Nursing Care
Personal Care