- Salary up to $5,000 with Bonus
- Location at Ubi
- Customer Service experience is a MUST
- Build and maintain long-term relationships with leasing clients, serving as the primary point of contact for all service needs.
- Proactively assess customer satisfaction, address concerns, and implement solutions to enhance service experiences.
- Ensure seamless service delivery, including timely vehicle maintenance and adherence to customer service standards tailored to the leasing business.
- Conduct surveys and present findings to guide service enhancement strategies.
- Lead initiatives like loyalty programs, appreciation events, and customer engagement programs to foster client loyalty and community building.
- Provide training and coaching to staff on customer service standards, effective communication, and problem-solving techniques.
- At least Diploma in Business related field
- Minimum 3 years of experience in customer service or customer relationship management
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Senior Executive, Customer Experience - Anson - confidential
Description
Description
Responsibilities
Skills and Qualifications
-
CRM Executive
Full time confidential- Anson
-
Credit & collection Specialist (1 year contract)
confidential- Anson
-
Reservations Executive/Agent
Only for registered members Anson
-
Workshop Supervisor
Full time confidential- Anson
-
Workshop Operations, Senior Executive
Full time confidential- Anson
-
Logistics Officer
Only for registered members Anson
-
Training Executive
Full time confidential- Anson
-
QC Analyst
Full time confidential- Anson
-
sales assistant manager
Only for registered members Anson
-
Purchase Executive
Only for registered members Anson
-
Senior Executive, Workshop
Full time confidential- Anson
-
HR Specialist
Full time confidential- Anson
-
Corporate Secretarial and Administration Manager
Only for registered members Anson
-
Finance and Admin Executive
Only for registered members Anson
-
Finance and Admin Executive
Only for registered members Anson
-
Quality Control and Improvement Manager
Full time confidential- Anson
-
Quality Control and Improvement Manager
Full time confidential- Anson
-
Payment Operations Specialist
Only for registered members Anson
-
Facilities and Office Administrator
Full time confidential- Anson
-
Regional Procurement Manager
confidential- Anson