Desktop Engineer - Singapore - JULIAN GREY CORPORATE ADVISORY PTE. LTD.

    JULIAN GREY CORPORATE ADVISORY PTE. LTD.
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    Description
    Roles & Responsibilities

    Company's Profile

    Julian Grey's client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for more than 2 decades.

    Location: Central

    Benefits

    AWS and performance bonus

    Annual salary increment (subject to performance evaluation)

    Medical and Dental

    Responsibilities:

    Provide on-site support for first-level end-user operations, understanding and managing complex technical issues in a dynamic business environment.
    Proficient in managing, configuring, and upgrading Windows 10 & 11 client images using VMware VDI Image

    Conduct root-cause analysis and recommend solutions within SLA

    Perform application testing before rolling out OS updates (Monthly basis)

    Identify process gaps and implement continuous improvements

    Possess strong knowledge of Windows features, registry editor, and hardening

    Proficient in Command Prompt and PowerShell

    Requirements:

    Min. Diploma in Computer Science, Computer Engineering, Information Technology, or a related field.

    At least 2 years of relevant experience.

    Hands-on experience in building, testing, and implementing desktop images

    Technical proficiency and a keen interest in exploring new technologies

    Practitioner in ITIL Framework

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    Quek Jian Wei
    Reg No. R
    Julian Grey Corporate Advisory Pte. Ltd.
    EA License No: 19C9568

    Tell employers what skills you have

    Troubleshooting
    VMware Infrastructure
    Windows 10
    Laptops
    Powershell
    VMware
    Windows 7
    Information Technology
    SLA management
    Operating Systems
    SLA adherence
    Windows
    ITIL
    VDI
    Virtual Desktop Infrastructure
    1st level support