Customer Service Officer - Paya Lebar, Singapore - ST Recruitment Centre
Description
Presentable, Possess a good working attitude and is a Team Player.Proficient in MS Office - Word, Excel.
Well spoken English
Provides professional Customer Support on call enquiries and walk-ins to promote our products
Recommend Customer on products range, fees of service charges and company promotion.
Schedules Services/ Repairs for Technicians on a daily basis.
Ensures collection of service charges, monitors unpaid service billings and follow-up payments from Customer.
Prepares Quality Claims Report (QCR)
Monitors the parts and products under QCR until replacement part is received
WORKING TERMS;
8:30 am to 5:30 pm, Monday to Friday
Report to Paya Lebar, Singapore HQ Office
OTHERS;
Benefits; AL / Medical / AWS / Other Bonuses & Allowances
Monthly Salary + CPF Submission
Employment Confirmation Letter
Job Types:
Full-time, Permanent
Salary:
$2, $3,000.00 per month
Benefits:
- Additional leave
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Yearly bonus
Education:
- Local Polytechnic Diploma (preferred)
Experience:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
- Customer support: 1 year (preferred)
- Health insurance
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