Service Desk Engineer - West Region
2 weeks ago
Job summary
You will be part of the team responsible for the operational support of Authority's Service Desk and expected to work independently. Your primary responsibility is to ensure system functionality, availability, data security,
Responsibilities
- Providing level 1 technical support and respond to user inquiries via phone, email and ticketing system.
- Hardware – installation,maintenanceand trouble-shooting.
- Diagnoseand resolve hardware and software issues for end-users.
Job description
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