Member Relations Officer - Singapore - SAF WARRANT OFFICERS AND SPECIALISTS CLUB, THE

SAF WARRANT OFFICERS AND SPECIALISTS CLUB, THE
SAF WARRANT OFFICERS AND SPECIALISTS CLUB, THE
Verified Company
Singapore

4 days ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description
As
a Member Relations Officer , you shall be responsible (but not limited) to perform the following duties:
Bungalow/Chalet Bookings

  • Manage the front desk at the reception office and address enquiries on club information, membership, facilities, events, and bungalow/chalet bookings.
  • Manage bungalow/chalet bookings and guests' checkin/checkout procedures.
  • Manage the bungalow/chalet daily inventory and coordinate with the housekeeping/maintenance team to maintain the bungalow/chalet in best condition at all times.
  • Monitor and administer bungalow/chalet calendar and bookings.
Events Promotion & Bookings

  • Work closely with the Events Officers to promote events organised by the club.
  • Facilitate and manage events bookings and payments.
Membership & Customer Service

  • Perform verification checks for guests using the club's database and records.
  • Handle customer feedback and complaints, and provide the necessary service recovery when required.
Others

  • Process cash, NETS, and credit card transactions.
  • Perform any other duties as and when assigned by your Executive and Manager.
  • Manage inventories and sales of BBQ items for Bungalow/Chalet

Job Requirements and Qualifications

  • Minimum O or N level certificate
  • Some administrative experience in a similar capacity is an advantage
  • Good written and spoken communication skills
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