Admin Sales Support - Singapore - ISVASIA SINGAPORE PTE. LTD.

Description

Admin & Sales Support / Administrative Operations Executive

To provides office support to either an individual or team for the smooth-running of a business.
Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
Performs administrative tasks to support the sales team and help them to gain and keep customers.

The Sales Support Specialist will also respond to customer complaints and queries and will ensure that all orders are processed in a timely manner.

Resolve operational problems within the defined schedules and service level agreements.
Analyze root causes of operational malfunctions and provide resolutions.
Handle escalated issues and follow-up on outstanding issues promptly.
Implementing invoicing procedures. Tracking, reviewing, approving, and issuing invoices. Defining invoicing data types and maintaining databases.
Investigating slow approvals.
Uploading and archiving invoice data, as well as filing contracts.
Follow up on client's payment & update to monitoring report.
Provide Support to Sales department, to ensure good manageable operational function flow of the company business.
Provide & consolidate Monthlyl Sales Report.

Oversea the Compamy's client base service contract,for renewal & issue new contract,Including assistance to operation department in Planning & job scheduling of daily/weekly & monthky work plan.

Good team Player. Dynamic & multi tasking capablity.
Passionate at the work, Cheerful & outgoing, Wise Smart,