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- Process customer orders/enquiries daily by email, fax, or phone call.
- Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
- Coordinate and correspond to customer/sales on the sales order status.
- Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
- Handle export shipments for intercompany and direct overseas customers.
- Prepare the shipping document for Singapore and export shipment.
- Support in investigations of internal / external complains to identify root cause and provide solutions.
- Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
- Ad-hoc duties assigned by manager
Customer Service Agent - Singapore - Recruit Express Pte Ltd
Description
Contract: 12 months contract
Location: Gul Lane (Bus pick up at Boon Lay, Jurong East, CCK, Outram, Bedok)
Working Hours: Mon-Fri 8.15am-5pm
Pay: 3.5k – 4k (1 month completion bonus)
Job requirements
Interested applicants, do send your resume to: or telegram @jocelynchan
Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820