Product & Business Development - Singapore - TOUR EAST SINGAPORE (1996) PTE LTD

Wei Jie

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Wei Jie

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Description

Product

  • Curate new product packages be it Tour with transport or walking tour to support sales, reservations and tour desk to boost conversion rates of materialisation
  • Curate special packages for MICE and Incentive to sell every time there are groups
  • Maintain SIC tour brochures and Tariff rates
  • Optimize Revenue Management and analyse booking trends in terms of market situation
  • Maintain Yield Management with top hotels & attraction suppliers
  • Assist contracting to ensure all contracts are valid and upload on time

Business Systems & Product Procurement Development

  • Loading of rates (costing and selling for hotels, travel agents and OTA)
  • Work closely with APHQ on Tourplan, WebConnect and PWA pertaining to loading SOP
  • Liaise with Department heads to ensure that all contracts provided to her have cost and selling rates plus any ad hoc promotion
  • Work closely with hotel procurement team (international & Asia) with regards to rate loading, update and closed out
  • Maintain booking system's accuracy and efficiency at all times
  • Help troubleshoot as and when need arises
  • Guide and assist staff who have difficulties or need understanding on the backend system
  • Assist Head of Business Systems to ensure that all system process is in working condition
  • Support functional teams and other departments as and when they need backend updates and loading
  • Perform user support and assist on troubleshooting when issues arises, reported and provide guidance
  • Continue to pass knowledge and experience gained from the business planning team to develop multitasking

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