Product & Business Development - Singapore - TOUR EAST SINGAPORE (1996) PTE LTD
Description
Product
- Curate new product packages be it Tour with transport or walking tour to support sales, reservations and tour desk to boost conversion rates of materialisation
- Curate special packages for MICE and Incentive to sell every time there are groups
- Maintain SIC tour brochures and Tariff rates
- Optimize Revenue Management and analyse booking trends in terms of market situation
- Maintain Yield Management with top hotels & attraction suppliers
- Assist contracting to ensure all contracts are valid and upload on time
Business Systems & Product Procurement Development
- Loading of rates (costing and selling for hotels, travel agents and OTA)
- Work closely with APHQ on Tourplan, WebConnect and PWA pertaining to loading SOP
- Liaise with Department heads to ensure that all contracts provided to her have cost and selling rates plus any ad hoc promotion
- Work closely with hotel procurement team (international & Asia) with regards to rate loading, update and closed out
- Maintain booking system's accuracy and efficiency at all times
- Help troubleshoot as and when need arises
- Guide and assist staff who have difficulties or need understanding on the backend system
- Assist Head of Business Systems to ensure that all system process is in working condition
- Support functional teams and other departments as and when they need backend updates and loading
- Perform user support and assist on troubleshooting when issues arises, reported and provide guidance
- Continue to pass knowledge and experience gained from the business planning team to develop multitasking
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