Fvp/vp, Business Risk and Controls Management - Raffles, Singapore - United Overseas Bank Ltd

United Overseas Bank Ltd

Verified Company

Raffles, Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

About UOB:

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.

In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed.

This means we always strive to do what is right, build for the future, work as one team and pursue long-term success.

It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department:

The Transformation & COO Office is the enabler to achieve the business goals across the 3 business units of Group Retail - Personal Financial Services, Business Banking and Private Banking.

Group Retail has 13 strategic programs that cover customer touchpoints (digital and omnichannel), core product capabilities (cards, wealth, business banking) in addition to data and productivity programs.

Each program has embarked on the new ways of working which is on the journey to develop empowered, cross-functional teams.

Responsibilities:

Advisory & Strategy

Influence the business segmentlevel antifraud strategy, ascertaining the implications of new regulations (and translation of framework & policy requirements into business processes), emerging fraud trends, new products / channels launched by the business on antifraud activities
Coordinate setting of the business segments' fraud risk appetite thresholds and statements
Engage Group Retail business stakeholders in identifying and advising required systems and efficiency analytics to aid Fraud Surveillance, including identifying and working with Data Analytics teams on risk management initiatives
Collaborate with internal stakeholders within the bank (e.g. Group Compliance) to provide domain knowledge and feedback based on detective analytics models developed by the bank to enhance Fraud Detection & Surveillance
Proactively identify key emerging fraud risks within the business segment and/or industry and propose risk mitigating measures/controls (based on thematic findings identified from cases escalated)

Policy Operationalisation, Control Design, and Escalations

Serve as firstpoint of contact for fraudrelated cases escalated by Fraud Operations, providing SME knowledge and expert advisory on cases (including supporting enhanced investigations, supporting determination of settlement outcomes, and providing advisory on retention of customer relationships as required)
Maintain a strong sense of the business segment's case escalation framework, to promptly identify and escalate cases to Group Compliance and/or to senior management, where required

Governance & MI

Support definition and analysis on fraud metrics and management information (MI) from teams involved in managing Fraud Operations; receive, collate, and sensecheck fraud metrics and MI across all teams supporting Fraud Operations, and conduct portfolio analysis to understand patterns across customer segments and risk types
Organise and manage Line 1 Fraudrelated governance forums, ensuring that senior management is periodically updated on key metrics and developments

Training

Assist to provide guidance, training, and support to the business units within the segment, and represent BRCM on projects and working groups as required; work closely with Group Compliance to provide inputs to mandatory and thematic antifraud training
Assist to educate customer touchpoints on emerging fraud risks / attack vectors which may be encountered by customer segments within the business, and potentially lead to increased volumes of customer queries

Job Requirements:

Degree or professional qualification in business or banking / financial services areas
Minimum 810 years of experience preferably within an Anti-Financial Crime compliancerelated function with antifraud expertise in a financial institution (preference for prior experience in a Line 1, 1.5, 2 Risk & Control role)
Excellent knowledge of antifraud regulatory compliance, risk assessment, processes, and controls, with proven and relevant experience in a compliancerelated setting
Solid knowledge of banking and financial services regulations, and strong understanding of financial products and systems
Demonstrated experience in managing antifraud advisory & policy operationalisation
Strong stakeholder management experience demonstrated in prior roles (including managing external interfaces)
Possess creativity, and selfmotivation to identify solutions in an everchanging regulatory environment
Excellent communication and interpersonal skills to positive influence people to make appropriate decisions, and resolve conflicts effectively
Ability to exercise consi