Team Manager - Singapore - VALENTINO SINGAPORE PTE. LTD.

VALENTINO SINGAPORE PTE. LTD.
VALENTINO SINGAPORE PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

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Wei Jie

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Description

Responsibilities

  • Responsible for the achievement of sales goals and KPIs while proactively developing the client database.
  • Develop, train and motivate team to achieve individual sales goals and client development.
  • Demonstrate leadership by playing an active role on selling floor and spot coaching
  • Provide exceptional customer service surpassing client's expectations at every opportunity.
  • Conduct regular touch bases to review associate performance and KPIs in development of overall business strategies.
  • Resolve customer issues and requests in an efficient and professional manner.
  • Maintain consistent, uncompromising high standards of cleanliness, presentation and customer service.
  • Develop and maintain positive relationship with team by understanding and addressing individual motivation, needs and concerns
  • Maintain a cohesive, cooperative work environment through teambuilding and motivational activities

Requirement

  • Minimum 5 years' experience in luxury goods retail, with leadership experience in sales and customer service.
  • Strong leadership, ability to build trust and respect with the team, well organized, able to delegate, strong client marketing.
  • Strong communication skills and able to work with cross functions, implement projects and manage change.
  • Ability to motivate others, has a "team player" spirit and the ability to work well within a group/team dynamic.
  • Strong interpersonal and communication skills poised and composed in front of clients and staff, reliable and independent, outgoing and social, ready to take initiative, sales driven.
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