Jobs

    Service Delivery Engineer/Manager - Singapore - STAR CAREER CONSULTING PTE. LTD.

    STAR CAREER CONSULTING PTE. LTD.
    STAR CAREER CONSULTING PTE. LTD. Singapore

    Found in: Talent SG 2A C2 - 1 week ago

    Default job background
    Description
    Roles & Responsibilities

    Service Delivery Engineer / Manager

    Responsibilities:


    • Manage the performance of services and ensure that Service Levels are met.


    • Engaging the customer and/or vendors to ensure the smooth delivery of services when required


    • Communicate and liasing with clients, stakeholders and vendors.


    • Provide Service Performance Reports to clients


    • Leading and mentoring team members to ensure optimum operations of the System Infrastructureto meet the SLA.


    • Do trending of the equipment failure and provides feedback to QA on products quality.


    • Keep track of the equipment obsolete and prepare/updates service checklist.


    • Ensure adequate and continuous flow of equipment to support and meet downtime of system.

    Monitor of EOL/EOS of equipment installed

    Requirements:


    • Good communication skills, keen to learn and a team player


    • Experience with contract and vendor management


    • Ability to work independently, plan and provide system solution and troubleshooting


    • Ability to manage stakeholders and vendors


    • Knowledge of infrastructure, security access system is an added advantage

    We respect your privacy and all communication will be treated with confidentiality.

    If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with your updated resume in MS Words format to :

    *Only shortlisted candidate will be notified.

    Kelvin Lee (Reg. No. R

    STAR CAREER CONSULTING PTE. LTD (EA License: 20C0353)

    Tell employers what skills you have

    Mentoring
    Troubleshooting
    International Business
    Ability To Work Independently
    Retail Banking
    Vendor Management
    Project Management
    Good Communication Skills
    Customer Satisfaction
    Consulting
    ITIL
    Team Player
    Strategic Partnerships
    Delivery Management
    Service Delivery

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