Service Crew - Singapore - RED EYE SMOKED MEATS PTE. LTD.

RED EYE SMOKED MEATS PTE. LTD.
RED EYE SMOKED MEATS PTE. LTD.
Verified Company
Singapore

4 days ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Part time
Description

JOB OVERVIEW
You will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring customer satisfaction.

You will be expected to maintain a clean and organized workspace, handle customer inquiries and complaints, and collaborate effectively with kitchen staff to deliver prompt and accurate orders.


MINIMUM COMMITMENT
3 days or up to 26 hours a week

(longer duration is available)

Minimum commitment of 3, 6, or 12 months

**KEY RESPONSIBILITIES


Customer Service:


  • Greet customers warmly and assist them in choosing menu items.
  • Take customer orders and convey them accurately to the kitchen staff.
  • Provide information about menu items, ingredients, and any special promotions.
  • Ensure timely and friendly service throughout the dining experience.

Order Fulfillment:


  • Collaborate with kitchen staff to ensure accurate and timely preparation of orders.
  • Verify the correctness of each order before serving it to the customer.
  • Coordinate with other service crew members to deliver multiple orders simultaneously.

Cleanliness and Organization:


  • Maintain cleanliness and tidiness in the dining area, including tables, chairs, and condiment stations.
  • Clean and sanitize menus, utensils, and other items regularly.
  • Assist in restocking inventory and notify management when supplies are running low.

Problem Resolution:


  • Address customer complaints and concerns promptly and professionally.
  • Collaborate with management to resolve complex issues and ensure customer satisfaction.
  • Report any incidents or complaints to the supervisor or manager.

Teamwork:


  • Work collaboratively with other service crew members, kitchen staff, and management to create a positive work environment.
  • Assist colleagues during busy periods and contribute to a smooth workflow.

QUALIFICATIONS

  • Previous experience in customer service or the food industry is a plus but not always required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fastpaced environment and handle stressful situations calmly
  • Basic math skills for handling payments and making change
  • Ability to follow instructions and work as part of a team.
  • Flexibility to work evenings, weekends, and holidays as required
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