Manager/Senior Manager, Secretariat Office - Jurong East - National Trades Union Congress (NTUC)

    National Trades Union Congress (NTUC)
    Non-profit / Volunteering
    Description

    Are you passionate about enhancing workers' employment and employability? Can you connect workers with employers through job-matching, career guidance, and skills upgrading? Ready to collaborate on recruitment, training, and job redesign to support nationwide skills development?

    If your answers are "yes", we want you to join us and make a significant impact on the employment and employability landscape today

    We are seeking a highly effective Manager/Senior Manager (Business Improvement) to join our Industry Partnership Group in our department dedicated to employment and employability

    In this role, you will support NTUC's sub-department. You will be part of the Industry Partnership Group – Secretariat Office, to coordinate, review and improve work processes to better organise and facilitate our services and programmes to companies on their manpower needs. These include relevant reporting and coordination with internal stakeholders to provide employment support to retrenching companies and affected workers to support our role in the Taskforce for Responsible Retrenchment and Employment Facilitation, active engagement with internal stakeholders to problem solve and drive process improvements and working closely with internal and external partners to drive NTUC's Company Training Committees (CTCs) outreach effort.

    Job Responsibilities

    • Problem solver to support Industry Partnership Group by pro-actively driving improvements on work processes and initiatives across teams within the Group and across Groups within the organisation. Engage various stakeholders to analyse, review and get buy-in to push for continuous improvements.
    • Work closely with internal stakeholders to prepare monthly reports and analyse trends.
    • Organise group sharing sessions to enable cross-learning across teams within the Group.
    • Coordinate with government agencies (where applicable) and internal stakeholders on national initiatives and programmes to support workers on employment and employability.
    • Follow-up with internal stakeholders on retrenchment notifications, track and update retrenchment database.
    • Design, pilot and scale cross-sectors initiatives that will enhance the reach of CTCs and the organisation's programmes to external stakeholders such as organising partnership-related events and conducting

    Job Requirements

    • Good interpersonal, negotiation and communication skills.
    • Possess strong analytical, critical thinking and problem-solving skills.
    • Meticulous, self-driven, and able to multi-task in a fast-paced environment.
    • Good in conceptualisation and developing new ideas.
    • At least 5 years of relevant experience. Experience in outreach, business development preferred.

    Working Location: Jurong East, Devan Nair Institute

    Designation and salary will commensurate with experience.

    We will only contact shortlisted candidates.


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Jurong East New Town