Manager, Network Engineering - Singapore - Mastercard Transpay

Mastercard Transpay

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

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Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title
Manager, Network Engineering

Overview:
This is an opportunity to become part of Mastercard's Global Network team. Our team is responsible for implementation of Mastercard production network.

In this role, we offer exposure to a wide variety of Mastercard products and technologies and the opportunity to drive direction for service delivery improvements and support key regional initiatives with a strong focus on both internal and external customers.

We focus on the business that our technologies drive in order to understand the potential impact of changes and incidents.

We are looking for an established leader who has expert knowledge in network, and a passion for quality service as well as the capability to provide direction and ensure alignment with the global teams.

Responsibilities:

Leading large, diverse, Technology Centre that support Mastercard's operational needs and fulfil internal and external customer requirements
Partnering with internal stakeholders (e.g., network architecture, network engineering, network security center), collaborating to ensure network security measures are in place and operating efficiently
Drives strategic efforts change within the network environment to ensure processing, data, and network availability across multiple platforms and data center environments
Overseeing and leading a team of engineers across the region to provide quality network implementation and changes
Ability to drive service process improvements and project delivery
Oversees vendor relationships and service level agreements, providing advice and guidance for vendor selection based on cost analysis and review
Manages budget, resourcing, and strategic expenditures for multimillion dollar cost centers to ensure delivery of effective, efficient, and predictable operations
Managing teams, conducting goal setting and performance appraisal processes, coaching and developing employees as an organizational resource

Experiences:

Bachelor's degree or equivalent in Engineering, Information Technology, Computer Science field
At least 10 years of relevant experience in providing complex technical support and maintenance for networking technologies within the operations environment, including those with diverse scopes
Customer focus mindset with extensive experience in interfacing with customers on infrastructure related services, further advancing their understanding of both internal and external customer problems and experiences
Knowledge and demonstrated experience in the areas of planning and project management
Some previous experience working on large scale, multiple scrum team projects
Advanced communication skills required including written, listening and verbal
Strong leadership with a solid track record for building and maintaining strong relationships with key stakeholders and team members.
Proficient in PowerPoint, Excel and Word
Track record participating in global technology domains and providing input to change or develop standards; and to be a strong advocate for the team.
Successfully led complex crossfunctional domain initiatives, expected to provide project leadership and resolve bottlenecks
Successfully identified areas for network enhancements, incorporating process improvements and implementing complex project changes to increase operational and financial value
Subject Matter Expertise in network engineering knowledge in routing, switching protocols and firewall with experience in implementation, operational support and project delivery.

Skills Requirements:

Routing (BGP, OSPF, EIGRP, Cisco PfR, etc.)
Switching (Cisco Catalyst and Nexus)
Firewalls (Cisco, Check Point, Palo Alto etc.)
Wireless
ISE /NAC
IPsec, AnyConnect, DMVPN, Global Protect, etc. VPN Technologies.
TCP/IP Network traces/packet captures
ITIL Process related to Incident Management, Change Management, etc.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Corporate Security Responsibility
All activities involving access to Masterca