Restaurant Supervisor - Singapore - GAIA LIFESTYLE HOLDINGS PTE. LTD.
Description
The restaurant is a specialty grill restaurant in Singapore serving healthy balanced meals that are skillfully prepared and grilled in the kitchen.
We offer a premium tasty menu at affordable prices, giving our guests value for money, smokeless-dining and delight to all senses.
The setting is a fine-casual dining concept designed with Modern Japanese aesthetics that appeals to all demographics.
The primary role of the
Restaurant, Supervisor is to provide support to the Head of Business Development & Operations and any other persons or companies assigned, in a professional and timely manner.
Responsibilities
- Assist the Head of Business Development & Operations in overseeing and ensuring smooth daily operations
- Run opening and closing checklist.
- Coordinate food activities with Sous Chef
- Handling of cash, POS system, and report of takeincash when on duty
- To provide guidance, coaching and mentoring of new service staff
- Provide a high quality of service and deliver excellent dining experience to all customers
- Respond to the customer or team members comments and feedback professionally
- Ensure that the F&B Manager is aware of any problems/activities that have been, are currently, and will occur.
- Responsible for recording daily sales report, ensuring all food and beverage items and products are accounted for; stocks and ingredients keep fresh and follow FEFO (first expired first out) system
- Ensure food safety regulations are followed as according to NEA's policy
- Responsible and ensure outlet safety, cleanliness, hygiene is keeping in high standards
- Carry out supervisory duties such as delegating responsibilities and ensuring duties are completed up to standards.
- Provide excellent service experience to all customers
- Gather feedback to improve the customer's experience.
About You
- Minimum 3 to 5 years of working experience in managing an F&B outlet in similar capacity
- Experience in Japanese cuisine is an advantages
- High standard of personal hygiene
- Good command of spoken and written English for business communication needs
- Good working attitude and an outgoing individual with a passion in customer service
- Computer literacy with knowledge of POS is a plus.
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