Infrastructure Engineer III, Infrastructure Platforms - Singapore - JPMORGAN CHASE BANK, N.A.

Description

Roles & Responsibilities

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Applies strong technical acumen and problem-solving methodologies to network operations of reasonable scope, with a focus on improving network operations, data and systems running at scale, and ensures end to end monitoring of network infrastructure and applications

• Resolves most nuances and determines appropriate escalation path

• Executes conventional approaches to build or break down technical problems

• Drives the daily activities supporting the standard capacity process infrastructure and applications

• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses

• Considers upstream/downstream network, data and systems or technical implications

• Accounts for making significant decisions for a project consisting of multiple technologies and applications

• Supports incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution

• Accounts for incident, problem, change management, risk, vendor and client relationship, internal and external communications, service delivery, lifecycle management and service evolution

• Advocates for customer base when faced with Infrastructure or Business Critical issues, and acts independently and leverages critical thinking

• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor's degree in computer science or related fields

• Minimally 5 years of site reliability engineering or related experience

• Experience in Networking on Data Center, Enterprise, Perimeter, Routing, Switching, Security and Application layer networking (CCNP or CCIE)

• Experience in triaging and diagnosing issues in complex distributed architectures leveraging infrastructure and application telemetry

• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments

• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, Ansible etc.)

• Strong background in Packet Capture tools and analysis

• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds

• Ability to apply proficiency, articulate and share clear, concise complex technical findings to management in understandable terms

• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge

Preferred qualifications, capabilities, and skills

• Certification in automation is a plus

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Tell employers what skills you have

build teams
Subject Matter Expert
Trust
Hardware
Change Management
Data Center
CCNP
Active Directory
Identifying risks
Risk Analysis
People Development
Reliability Engineering
Networking
Python
Lead and coach
Team Player
Stakeholder Management
Team Work
Databases