Sales Manager - Singapore - Marriott International, Inc

Marriott International, Inc

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Job Number

Job Category Sales & Marketing

Location Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

JOB SUMMARY

Responsible for managing Special Corporate segment of the Hotel (i.e. RFP Accounts).
To identify, solicit & prospect new business opportunities with potential revenue for all areas of the Hotel i.e. Guestrooms (Transient & Groups), catering events, F&B outlets, Retail etc.
Build and strengthen relationships with existing and new corporate customers to enable future bookings.
Activities include sales calls, entertainments, sales trips, roadshows, site inspections etc.
To meet and exceed individual and team sales targets.
To generate a YOY ADR increase (stipulated %) for the RFP accounts.
To contribute positively to Engagement Survey department result by being proactive in all aspects of department and interdepartmental issues.

JOB DUTIES & RESPONSIBILITIES

To meet and exceed individual assigned sales goal and shared responsibility for team members for achievement of total department sales budget. Derive creative upsell initiatives.
To conduct 5 sales calls daily and 3 sales activities ie Entertainment & Site Inspection per week.
To submit sales call report on weekly basis.
To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
Develop sales plans to generate business from identified markets/accounts.
Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
Promote Marriott Bonvoy benefits (Transient and Events) and ongoing promotions to the customer in order to solicit and secure increased future business.
Actively participate in MI Leads Generation (Crossproperty referral program) to meet property and team goals.
Continuously communicate the benefits and ongoing promotions of the hotel to the customer.
Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
Negotiate transient rates for assigned accounts.
Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
Support Sales Centre Team by providing information to close groups/catering.
Sell the benefits of the Sales Center/property sales and event management structure.
Be actively involved in ensuring prompt followup on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
Be a team player motivating peers and subordinates in support of department goals in sales and operations. To manage and develop Interdepartmental relations while not compromising customer satisfaction, revenue, profitability or associate morale of department / Hotel. To initiate team building activities.
To share responsibility for development and training of direct reports.
To adhere to personal behavioural norms of intergrity such as grooming, ownership, contactability, accountability, responsibility, visibility and punctuality.
Perform any other duties assigned by immediate supervisor or department head according to changing business, economic, customer needs or restructure within Sales & Marketing Department.

JOB REQUIREMENTS

Minimum Diploma in Hotel Management and/or Sales & Marketing
At least 3 years of relevant experience in handling Proactive Sales
Strong overall sales skills with sales system knowledge
Understanding of hotel's business mix needs of transient, group and catering business
Selfconfidence, energetic & enthusiastic
Ability to present ideas, expectations and information in a concise, wellorganized manner
Excellent interpersonal conflict management skills
Software knowledge (i.e. Microsoft Office)
Understanding and achieve team and individual goals
Effective time management skills
Understanding of sales strategies and account profitability
Demonstrated leadership skills, customer development and relationship management skills
Able to start work within short notice period

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.

In joining Marriott Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work