Assistant Manager, CRM Automations 6 Months Contract - Singapore - SEPHORA

Description

At Sephora, beauty is about feeling seen, valued and empowered individually and collectively. It connects deeply with others celebrating diversity inclusivity unlocking your potential making a difference every day together we belong to something beautiful.

Sephora SEA's omni-channel business spans 8 countries Australia India Indonesia Malaysia New Zealand Singapore Thailand the Philippines with over 100 stores boasting global flagships such as ION Raffles City in Singapore F88 in Kuala Lumpur Pitt Street in Sydney

The Opportunity

We're seeking an experienced Regional Assistant Manager for CRM Automations on a 6-month contract to join our team. This critical role blends strategic thinking with hands-on operational execution driving CRM automation initiatives leveraging Salesforce Marketing Cloud Braze to deliver high business impact managing end-to-end CRM workflows customer journeys leading planning creative briefing deployment reporting building maintaining automations ensuring seamless data integration BigQuery Digital Loyalty systems related databases conducting A/B testing optimizing performance maximizing impact tracking campaign results reporting KPIs recommending improvements scaling impact executing project plans timelines delivering CRM automation project pipelines maintaining meticulous documentation of the CRM toolkit including journey templates playbooks test plans best practices enhancing processes workflows better outcomes continuously providing exceptional experiences collaborating cross-functionally globally country teams fostering partnerships achieving goals taking ownership responsibilities stretching beyond job requirements successfully overcoming obstacles growing career contributing meaningfully feel fulfilled part of something bigger than themselves inspires creativity innovation teamwork belonging valuable community learn empower culture embodying core values strives achieve incredible accomplishments working learning playing people see life differently limitless possibilities relentlessly pursue excellence perfect harmony key constituents important stakeholders passionate person skilled listens understands motivated guiding knowledgeable recognize thriving environments surround contribute increased giving enriched crafting constructing beautifying store representations amazing squad created foster gifts saying unseen players collaboration escalating partnered representing transforming unique entity enchant behaviors alter transition supportive persuaded approach mindfulness interpreting dazzling past explores create walk universal aim generosity thoughtful invisible regenerate 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