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- Duration: 12 months extendable/convertible
- Working Location: Somerset (walking distance from MRT)
- Working hours: 08.30am – 6.00pm (Monday to Friday)
- Salary Range: $3,200 - $4,500 per month + bonus
- Represent company as a brand ambassador, offering electricity plans and assist customers in services required
- Understand their role in engaging with key stakeholders
- Achieve monthly performance goals
- Handle administrative tasks
- Keep up to date with market and industry trends
- Ability to identify opportunities and challenges
- Support new developments and initiatives
- Developing of customer service quality benchmark
- Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads
- Strong interpersonal skills and comfort with engaging new people on a daily basis.
- Excellent verbal and written communication skills, including the ability to deliver presentations.
- Proactive worker with strong time management and prioritisation skills to manage deadlines.
- Independent but a team player as well.
- Experience in B2C sales and cold calling/customer relationship skills.
- Experience in MS Office, CRM and other customer service management software or solutions are a plus
Customer Service Representative - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.
Description
Roles & ResponsibilitiesJob Details:
Job Responsibilities
Job Requirements
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R Chua Jie Lin
CRM
Microsoft PowerPoint
Microsoft Excel
Written English
Videography
Customer Service Management
Interpersonal Skills
Customer Care
MS Office
Time Management
Team Player
Microsoft Word
Customer Service
Job Search
Online Research