Customer Service Representative - Singapore - PERSOLKELLY SINGAPORE PTE. LTD.

    PERSOLKELLY SINGAPORE PTE. LTD.
    PERSOLKELLY SINGAPORE PTE. LTD. Singapore

    1 month ago

    PERSOLKELLY Singapore Pte Ltd background
    $30,000 - $50,000 per year Customer Service / Support
    Description
    Roles & Responsibilities

    Job Details:

    • Duration: 12 months extendable/convertible
    • Working Location: Somerset (walking distance from MRT)
    • Working hours: 08.30am – 6.00pm (Monday to Friday)
    • Salary Range: $3,200 - $4,500 per month + bonus

    Job Responsibilities

    • Represent company as a brand ambassador, offering electricity plans and assist customers in services required
    • Understand their role in engaging with key stakeholders
    • Achieve monthly performance goals
    • Handle administrative tasks
    • Keep up to date with market and industry trends
    • Ability to identify opportunities and challenges
    • Support new developments and initiatives
    • Developing of customer service quality benchmark
    • Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

    Job Requirements

    • Strong interpersonal skills and comfort with engaging new people on a daily basis.
    • Excellent verbal and written communication skills, including the ability to deliver presentations.
    • Proactive worker with strong time management and prioritisation skills to manage deadlines.
    • Independent but a team player as well.
    • Experience in B2C sales and cold calling/customer relationship skills.
    • Experience in MS Office, CRM and other customer service management software or solutions are a plus

    Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

    We regret to inform that only shortlisted candidates will be notified.

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    PERSOLKELLY Singapore Pte Ltd
    • RCB No E
    • EA License No. 01C4394
    • Reg. R Chua Jie Lin

    Tell employers what skills you have

    CRM
    Microsoft PowerPoint
    Microsoft Excel
    Written English
    Videography
    Customer Service Management
    Interpersonal Skills
    Customer Care
    MS Office
    Time Management
    Team Player
    Microsoft Word
    Customer Service
    Job Search
    Online Research