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F&B Executive - Singapore - JOB EXPERT PTE. LTD.
Description
Roles & ResponsibilitiesJob Responsibilities:
Assist in setup & breakdown of the restaurant.
Assist your Service Leader in organizing table seating and preparing tables.
Greeting of customers and providing an enjoyable dining experience for all customers.
Presenting menus/ directing customers to our menu QR code on the tables.
Possess great knowledge of menu and non-menu items, and their ingredients. Helping customers select food/ beverages.
Collaborate with other restaurant servers and kitchen/ bar staff.
Serve water and refill glasses as and when needed.
Ensure the timely delivery of food/beverage orders.
Complete opening and closing side work.
Ensuring side stations are stocked and cleaned. Regular checks.
Assisting in cleaning up of spills and ensuring table cleanliness at all times.
Complete housekeeping functions where necessary (ie. cleaning, sweeping, mopping, emptying trash and etc.)
Handling of customers' queries in a friendly and professional manner.
Providing suggestions and recommendations to upsell.
Deal with complaints and problems with a positive attitude.
Facilitating and assisting Service Leader in any other requirements.
Job Requirement:
Fluent in spoken and written English.
Minimum 1 year' experience in restaurant service/ F&B industry, experience as a barista will be a plus.
Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.
Outstanding Customer Service, focused and oriented.
Full time flexible hours are required (able to work days, nights, weekends, holidays).
Strong communication skills with the ability to promote sales and resolve conflict.
Able to work at a fast pace while maintaining attention to detail; ability to multi-task.
Professional, articulate, friendly, and punctual.
Positive, Cheerful, Energetic, Fun and Friendly.
Team player & ability to work in a diverse work environment.
Good communication & interpersonal skills.
Excellent attention to detail.
JK Tan (R
Job Expert Pte Ltd (Co Reg: Z; EA License 21C0766)By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.Only shortlisted candidates will be notified.
Ability to Multitask
Ingredients
Microsoft Office
Water
Microsoft Excel
Written English
Housekeeping
Interpersonal Skills
Administration
Attention to Detail
Communication Skills
Team Player
Articulate
Customer Service
Directing
Conflict