Sales Operations Executive - Singapore - DTB DISTRIBUTION PTE. LTD.

Description

Roles & Responsibilities

About DTB

DTB Distribution is a Singapore-based distributor that specializes in omni-channel distribution and marketing of both luxury and consumer beauty and lifestyle brands.

Over the decade, the group has attained strong go-to-marketing expertise across multiple channels - including multi-brand beauty boutiques, perfumeries, department stores, drug stores and online marketplaces.

We invest greatly in a team of marketing talents who are dedicated to brand building, solidified with robust consumer and market knowledge.

Driven by the mission of bringing consumers the finest of beauty and luxury brands from all over the world - across niche, prestige and masstige categories, we have since established a comprehensive portfolio of over 12 partner brands such as Filorga, Marvis, Isdin, Embryolisse, Acca Kappa, and growing.

What does success look like?

We are seeking a Sales Operation Executive to join our DTB Commercial team and provide administrative support for sales order processing, purchase order (PO) management, and shipment coordination. The ideal candidate will have strong organizational and communication skills, with the ability to use IWMS (Integrated Workplace Management System), BC (Business Central) and communicate effectively with the warehouse team.

Key Responsibilities:

• Process sales orders and purchase orders accurately and efficiently using IWMS and BC, ensuring all necessary details are included and orders are fulfilled in a timely manner.
• Coordinate with the warehouse team to ensure accurate inventory levels, timely product deliveries, and proper handling of shipments.
• Communicate effectively with internal stakeholders, including key account team, warehouse personnel, and operations teams, to ensure seamless order processing and timely delivery of products.
• Assist in the preparation of sales reports and performance metrics, including sales forecasts and inventory reports.
• Manage customer inquiries and resolve any issues related to sales orders, POs, and shipment details.
• Ensure compliance with all regulatory requirements related to sales order processing and shipment coordination.
• Maintain accurate and up-to-date records of sales orders, POs, and shipment details.
• Provide administrative support to the sales team, including scheduling appointments and coordinating meetings.
• Stay up to date on industry trends and emerging technologies and make recommendations for process improvements and new solutions.
• Participate in projects as requested

Qualifications:

• At least 2-3 years of experience in sales administration or order processing, with experience using IWMS and BC.
• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously.
• Excellent communication and interpersonal skills, with the ability to communicate effectively with internal stakeholders and customers.
• Attention to detail, with the ability to ensure accuracy and completeness of sales orders, POs, and shipment details.
• Familiarity with regulatory requirements related to sales order processing and shipment coordination.
• Experience working in a fast-paced environment and ability to work under pressure to meet deadlines.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Willingness to learn and adapt to new technologies and processes.

If you meet these qualifications and are excited about the opportunity to support a dynamic sales team, we encourage you to apply for this position.

Tell employers what skills you have

Outlook
Forecasting
Lifestyle
Microsoft Office
Microsoft Excel
Department Stores
Analytical Skills
Interpersonal Skills
Inventory
Administration
Sales Process
PowerPoint
Sales Operations
Attention to Detail
Administrative Support
Scheduling