Operations Specialist - Singapore - THE SUPREME HR ADVISORY PTE. LTD.

    THE SUPREME HR ADVISORY PTE. LTD.
    THE SUPREME HR ADVISORY PTE. LTD. Singapore

    1 week ago

    The Supreme HR Advisory Pte Ltd background
    Description
    Roles & Responsibilities

    Salary: $2500 -$4000

    Address: Toh Guan Rd

    Company industry:

    Pest Control Service

    Job scope:

    Client Service Management

    • Be involved with new client handover and/or onboarding from the Sales Team
    • Setting up and deploying service contract's work orders in line with service scopes and assigning adequate manpower to ensure service completion to a satisfactory standard
    • Review completed services daily for quality performance and if any further follow up action

    Manpower Management

    • Maintaining the necessary headcount to service the number of work orders on a per day basis
    • Collaborating with operations team to re-assign work orders due to leave to other technicians
    • Ensure new Technicians are onboarded adequately before being deployed for work

    Customer Engagement

    • Ensuring both administrative and analytical reports are submitted to customers
    • Handle customer queries and tickets relevant to accounts under your care
    • Attend customer monthly meetings for check ins

    Fleet & Inventory Management

    • Ensure all PMP teams are well stocked in terms of chemicals and equipment is functioning in proper order
    • Vehicles under your care are maintained and serviced at the appropriate times

    Requirements:

    • Minimum of 2-4 years of relevant work experience in operations (supervising drivers, technicians etc...)
    • At least a Diploma in business, logistics or relevant field
    • Knowledge of the pest control and/or facility management and/or logistics is preferred

    Interested applicants can email your CV to or whatsapp to

    The Supreme HR Advisory Pte. Ltd || 14C7279

    Chua Jie Ying (Evelynn) || EA Personnel License R

    Tell employers what skills you have

    fleet policies
    Sales
    Manpower Planning
    Service Management
    Client Service Oriented
    customer engagement strategies
    Client Services
    engineering manpower
    Customer Engagement
    Vehicles
    fleet support
    Inventory Management
    Client Service
    Fleet Management
    PMP
    Handle client service
    client services relationships
    manpower requirements