Head of Product, Consumer Engagement - Singapore - GrabTaxi Holdings Pte. Ltd.

Description

Company Description

About Grab and our workplaceGrab is Southeast Asia's leading superapp.

We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others.

More than that, we provide the opportunity for them to have a better life.

And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs:
Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia.

With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Get to know the teamThe Consumer Experience product team is responsible for the core experience of the Grab app. Our focus spans consumer growth, engagement and loyalty.

We strive to continuously engage and retain consumers on our platform, making a meaningful impact on the lives of millions of users.

Get to know the jobWe are seeking a dynamic and experienced product leader with product management, people leadership and consumer tech experience.

This individual will be responsible for the consumer experience app platform that enables seamless transactions, create products to help users discover and engage socially, grow user generated content and build a compelling community around it.

The Day-to-Day Activities :Set and drive the product strategy for the teamCollaborate with multiple senior stakeholders across Grab and other companies.

Make data-driven decisions based on complex, interdependent factors.
Identify user problems and leverage AI to solve them, while providing a solid product experience.
Communicate sophisticated ideas in a concise manner and drive alignment among leadership and key team members.
Lead a team of experienced product managers, by fostering a culture of innovation & learningQualifications

The Must-Haves:

Over 10 years experience in Product Management, ideally in roles with a focus on consumer app experience, engagement and social/community building in the tech industry.

Strong analytical and problem-solving skills, with the ability to translate data into actionable growth strategies.
Excellent communication skills and the capacity to convey complex technical concepts to a diverse audience.
A track record of managing and delivering projects that enhance user engagement and business performance.
Prior experience leading teams and directly managing & growing product managers.
Additional Information

Benefits at Grab:
We care deeply about your well-being and are committed to supporting you every step of the way.

Here are some of the global benefits we offer:

Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.

Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.

Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
Your well-being is our priority. Benefit from our holistic well-being initiatives through , including health programmes, informative webinars, and vibrant carnivals.

Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We've got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best.

As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It's not a box-ticking exercise; it's who we are.

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