Account Manager - Singapore - ALPHA SIRIUS X PTE. LTD.

ALPHA SIRIUS X PTE. LTD.
ALPHA SIRIUS X PTE. LTD.
Verified Company
Singapore

2 weeks ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter
Description
**The Role
You are the face of our company and represent us in the community.

It is important while working in our store, you keep a positive and professional attitude at all times and that our customers receive the highest quality of assistance while visiting.


Ideal Applicant:
We are looking for highly motivated individuals who are committed to the success of the team. Individuals who can deliver a consistently high level of customer-satisfying services.


Key Responsibilities _(to include but not limited to) _**:


Currency Exchange Transactions:


  • Receive and count cash and foreign currencies accurately
  • Verify the authenticity of banknotes and detect counterfeit currency
  • Calculate and provide customers with the appropriate amount of foreign currency based on current exchange rates
  • Process transactions efficiently, maintaining a high level of accuracy and attention to detail
  • Maintain a balanced cash drawer and ensure all transactions are recorded properly

Compliance and Security:


  • Follow legal and regulatory guidelines related to currency exchange transactions, including antimoney laundering (AML) and Know Your Customer (KYC) requirements
  • Report any suspicious or fraudulent activities to the appropriate authorities
  • Maintain confidentiality of customer information and ensure data protection
  • Adhere to security procedures to safeguard cash and maintain a secure working environment.

Administrative Tasks:


  • Prepare daily reports, reconcile cash balances, and complete required documentation accurately
  • Handle administrative tasks such as filing, recordkeeping, and maintaining transaction records
  • Stay updated on exchange rate fluctuations and market trends

Others:


  • Ability to single handedly manage the store, including opening and closing
  • High level of integrity
  • Address customer inquiries, concerns, and complaints promptly and efficiently
  • Ensure a high level of customer satisfaction through personalised service.

Working hours:


  • 6 days workweek
  • Retail operating hours
  • This job description describes the general nature of the position and is not intended to be exclusive or exhaustive. It may be amended from time to time based on business requirements._
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