Customer Service Executive - Singapore - BACKPACKER'S HOSTEL @ THE LITTLE RED DOT PRIVATE LTD.

Description

Roles & Responsibilities

This is a Customer service executive role at reception of a backpacker's hostel located at Chinatown and Lavender- Job duties include the following:

Receiving of visitors at front desk by greeting, welcoming them appropriately and warmly

Handling of customers' queries, needs and complaints

Handling cashiering

Managing of reception at hostel

Managing Customer satisfaction scores and execution of administrative tasks to highest quality standards

Any other reception duties as deemed required by company

Requirements:

Pleasant personality

Ability to be customer service oriented and focused

Able to converse well

Able to multi task and work in a fast pace environment

Tell employers what skills you have

Customer Service Oriented
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Administration
Adaptability
Freight
Cashiering
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Shipping
Customer Service Experience