System Engineer - Singapore - People Profilers

People Profilers

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

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Description

Job Description:

Responsibilities:

Technical specialist for Ticket Service Provider, providing support to O&M Team in ensuring Ticketing Machines maintain a high level of availability, reliability and performance.
Manage, monitor and track asset performance, life cycle of new and existing systems and infrastructure. A Senior Systems Engineer will oversee more systems or infrastructure.
Develop and maintain Asset Information Systems such as its Asset Register, SOP and Maintenance Records are updated accordingly into Maintenance Management System (MMS) software. Function as a System Admin and provides technical advice to users of MMS software.
Coordinate and work with O&M Team and Fault Coordination Centre (FCC) Team in

- monitoring systems and infrastructure availability,
- conducting root cause analysis and propose solutions to improve availability, reliability and performance

Supports Ticket Service Provider in all related issues (inclusive of IT) relating to Ticketing Machines and Monitoring Control Workstation (MCW) such as Security, Data backup and Redundancy Strategies.
Participate in the design of information and operational support systems with internal (Transit Link and Ticket Service Provider) and external (LTA) stakeholders such as:
taking lead as coordinator to ensure relevant stakeholders attend LTAs Requirements Generation Meeting, User Acceptance Test and Review
Coordinate with FCC Team in the deployment of correct parameters to Production Ticketing Machines
Provide Second Line and Third Line Maintenance Support to O&M Team in ensuring a high level of availability, reliability and performance is achieved.
Supports O&M team to perform Asset Integrity Assessments and capture asset conditions
Perform any other duties as instructed by Management

Requirements:

Degree in Engineering with knowledge in systems architecture and programming
1 3 years of relevant working experience in an O&M industry or Fare Systems industry is required
Hands on experience on Data Analytics, Visualization and Dashboard
Able to work independently and in a team in a challenging environment

Noga Lim Wei Loong

Registration Number:
R1329872

EA License Number: 10C3804

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

Required Skills:

Ticketing Working Experience Visualization Dashboard Analysis Resume Management System Data Analytics Reliability ROOT Registration Information Systems Developers Analytics Architecture LTD Infrastructure Availability Programming Security Records Software Maintenance Engineering Design Management