Desktop Support Engineer - Singapore - ABAXX SINGAPORE PTE. LTD.
Description
Responsibilities:
- Perform IT equipping and deequipping for new hire/user onboarding, staff transfers and staff exit clearance
- Provide timely and effective technical assistance
- Diagnose and resolve hardware, software, and networkrelated issues in a professional and customeroriented manner.
- Provide computing device support in installation, upgrading and setting up operating system (Windows and MacOS), support and troubleshooting operating system (Windows and MacOS)
- Provide desktop engineer support for onsite and remotely as required
- Manage and update IT equipment and ensure compliance with IT lifecycle policies and processes
Requirements:
- Diploma in Computer Science / Information Technology / Software Engineering or equivalent.
- Minimum with 3 years of Technical Support Experience.
- Good knowledge on basic networks, security, printers, desktops/ laptops/mobile devices, endpoint security and imaging.
- Good experience in troubleshooting MS Windows Operating Systems, Linux, Mac OS, iOS, Android and vulnerability resolutions
- Good customer service, communications and problemsolving skills.
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