Banking Operations Specialist - Singapore - RMA CONSULTANTS PTE LTD

Description

Job Title : Bank Ops (Analyst Junior)

Job Type : Contract One year

Job Location : West/East Singapore

We are looking for X2 Bank Ops, Analyst to start immediately, and location either in the East or West.

Job Description:

· Process fulfilment of requests through retrieval of information & updates in Bank's operating systems within specified Service Standard, timely and accurately

· Process requests on Account Maintenance/Updates on customer's accounts.

· Highlight on operational issues and provide timely escalation to management

· Identify operational risks and implement measures to address/mitigate the risk

· Participate in process improvement in providing ideas/initiatives in digitization and automation

· Establish and maintain effective relationship & partnership with key internal & external stakeholders

· Work closely with various stakeholders in daily activities, understand process frictions and recommend ideas to achieve Design-For-No-Ops strategy

· Contribute to updates of Process Risk Maps & Standard Operating Procedures

· Timely escalation of any ops/system issue to Team Lead

· Liaising and assisting SPF/LEA with retrieval of bank information/documents

· Any other ad-hoc assignments from Team Leader to improve the team's performance

Job Requirements:

· Diploma in any discipline.

· Training will be provided for those without related working experience

· Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint

· High level accuracy level, well-organized

· Knowledge of the bank's core operating systems and control standards is advantage

· Meticulous, with an eye for details, team player and can do attitude

· Good communication skills verbally and written

· Singaporeans only need to apply

Others

· Working Hours : Mon – Fri (8.30AM – 6PM)

· Working location : West- Toh Guan Road/East-Changi

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at take it forward. We regret to inform that only shortlisted candidates will be notified.

EA License No 93C4403

EA Regn No R1872602