Manager of Korean Dessert Café - Singapore - NEXTBEAT SINGAPORE PTE. LTD.

Description

Brief description of the Restaurant

ICE Lab is a premium Korean café serving food, coffee and desserts of variety (Bingsu). Originally found by a famous Korean celebrity, we bring the best of Korean food, snowy flake dessert and Korean culture to our customers.

Job Descriptions

As a Supervisor, you are responsible for assisting Assistant Manager/ Manager managing day to day service operation of our café during their absence, which include:

• Offering a friendly, efficient and professional services to all customers; process guests orders to ensure that all items are prepared and served promptly and professionally.
• Consistently exceed customer expectations & constantly reviewing service delivery, ensure customer requests and feedback, both verbal and written are responded to promptly and efficiently.
• Implement work processes and manuals effectively and efficiently – **Managing staff.
• Assists in setup and clear down of the front and back of cafe/ restaurant operations.
• Promote and sell our range of products to customers;
• Attending to customers' needs and enquiries.
• Requisite supplies and dealing with suppliers/contractors for the Cafe.
• To provide a clear handover during shift changes and ensure each shift is reviewed and handovers/briefings are carried out.
• Maintain an efficient team, driving the team towards the objectives of the Company.
• Manage junior employees' performance in line with job descriptions.
• Follow the company's SOP & policy.

Supervisor is responsible for overall oversight responsibility of the above and management of staff.

Job Requirements

• 4 years of experience in F&B
• Must have supervisor experience
• Strong work ethics, communication, and interpersonal skills.
• Willingness to learn andpositive attitude.

This position is a hands-on, operations support role and as such we require someone with drive, efficiency and assertiveness, high initiative, and positive attitude.

Someone who is passionate about growing this café as a team.

Working hours

• 5 days 45hrs