Customer Service Officer - Singapore - 8 MEDI-AESTHETICS (SOMERSET) PTE. LTD.

Description

Roles & Responsibilities

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Data Entry
Good Communication Skills
Freight
Communication Skills
Administrative Support
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience